You can ask us to change the alias via the section Contact If you want to change your password, simply access My profile, and under the Details and edit the corresponding field

You can sign in from the mobifriends home page. If your login is not correct, you will be redirected to the page Enter mobifriends where you will find Forgot your password? From here you can ask us to send you your password. Fill in the requested data and we will send an e-mail to the address that you provided in your user profile.

Verifica que los datos que has introducido son correctos. Si estás seguro de que lo son, puedes usar la función <¿Olvidaste tu contraseña?>.

Just access My profile, and edit the appropriate fields of the section Details

Just access My profile, and under the Details and edit the corresponding field

You have two options: The easiest is to add the user to your "Blocked list". People on this list cannot view your profile or contact you. Just select "add to" in the user profile in question and select "Blocked list".
In order to check that it has been added correctly, go to My Lists > Blocked list.
Another option is to restrict the people who can contact you by going to My Profile > Options, "I want to be contacted by". This is a global action and affects everyone on mobifriends who wants to contact you.

To activate or select the automatic notifications and alerts that you wish to receive, access My Profile > Options, in the "Alerts" section. There you can configure which ones you want to receive and how (e-mail or SMS).

You can do so in the section My Profile > Options.

You just need to go to disable profile and fill in the form.

You just need to go to activate profile and fill in the form.

You just need to go to delete profile and fill in the form. Remember that once you confirm the deletion, all your data will be erased from mobifriends and cannot be restored. If you want to enter the mobifriends site in the future, you will need to create a new profile.

You can do this by deleting your profile. Please see "How can I delete my profile?"

No, in order to contact other users and send them messages, you need an active mobifriends profile.

If you disable your profile temporarily, you won't receive any messages until you reactivate it. When you erase your mobifriends profile completely, you will not receive any more messages and you will lose the ones you have received.

If you disable your profile temporarily, your profile will not be visible until you reactivate it. If you delete it completely, your profile will be permanently erased from mobifriends.

Get in touch with us through the Contact section > Unregistered users and we will do our best to help you.

It is possible that someone else has signed up using your address pending your confirmation. If this is the case, please get in touch with us via the "contact" section and we will contact you to resolve the issue.

You can update your details in My profile, by editing the appropriate field in the section. Details.

"My Profile" contains all the information you gave us about yourself and which is necessary to interact with other mobifriends members. Remember that the more reliable and accurate this information is, the better the results will be.

This is the basic information we need from you during the registration process. The rest is optional and can be added at a later date.

To make it easier for you to browse the different sections on mobifriends, we have organised them using tabs. By clicking the "My Profile" tab you can view and edit your details.

The following type of content is not allowed:

• Offensive language of any kind, such as vulgar expressions, racism, illegal activity, etc.
• Any direct contact information, such as e-mail addresses, URL addresses, ICQ/instant messenger IDs, telephone numbers, full names and postal addresses, etc.
• Unauthorised use of material subject to copyright or registered trade mark.
• Adverts or requests of a commercial or political nature.
• Material that exploits or discloses personal information about people below the age of 18.

It is not essential, but bear in mind that the more details you provide, the more likely it is that the results you obtain will match your preferences.

It may be that your profile is not interesting enough for other members or it might be incomplete. Make sure you have filled in as much information as possible. Another important point is to include as many photos of yourself as you can.

Just register on Mobifriends and start enjoying the opportunities it gives you.

Your profile is public and can be viewed by all Mobifriends members. You can block a particular user from seeing your profile or from sending you a message by adding them to your "Blocked list". To do this, simply select "add to..." in the user profile in question and select "Blocked list".
In order to check that it has been added correctly, go to "My Lists", "Blocked list".

Bear in mind that complete profiles are much more attractive than those containing less information. That's why you should provide as much information about yourself as possible. Photos are important if you want your profile to be more attractive, the more the better! Make note of what draws your attention to other profiles and incorporate these elements into your own profile. Finally, in the "My description" section, you have the chance to express yourself using your own words.

Studies show that profiles with photos are up to 15 times more attractive than those without.

You can do so during registration or by accessing My Profile > My photos.

You can add up to 10 photos to your profile.

It is important that it is a photo of yourself as it makes your profile more appealing. You can add any photo you wish, provided that it does not infringe the terms of use, or the law.

It is very easy. You can look at the record we keep for this purpose by clicking on "My Lists" and selecting "Their visits".

Yes, in the same way that you can see the users who have visited you.

Mobifriends not only evaluates your preferences but also those of your potential "contacts". That way we make sure that the results we offer match your criteria and that those people are also looking for people like you, making the chances of success much higher than a conventional system.

It is an option you have in the "Search" section. With a "Quick search" you specify a few minimum requirements and the results are shown according to their compatibility with your profile.

Maybe your search criteria are very restrictive. Try to extend them and see whether you get more results.

Just select the "online" option when performing a search.

All lists give you various options for ordering the results obtained.

Our aim is to give you results that match your parameters as closely as possible. It is rare for someone to meet those criteria 100%, unless you have very broad search criteria. Any adjustment in relation to your parameters is reflected in the compatibility rating specified for every result.

You have 3 ways of interacting with other mobifriends users: e-mail or messages, mobis (predefined short messages) and video messenger.

You can do so from the respective user profile using the "message" button, or from your messaging centre, in the "My communications" tab, selecting the section Messages .

You can check the messages you receive in your inbox, via the "My Communications" tab, selecting the section Messages .

Just add him/her to your "Blocked list".

Your messages (sent and received) will be stored for 6 months.

Yes, but you won't receive any response until you have removed them from this list.

Access your "Blocked list", select the user in question and press "Remove from list".

A Mobi is a predefined short message in which you simply state who you are sending the message to and what kind of mobi you are sending (a kiss, a hug, etc.). It is a nice way of establishing contact with someone you don't know or to communicate with someone you already know.

By clicking on the "Mobi" button in the user profile in question or by accessing the "Mobis" section via the "My Communications" tab.

Nothing, just tell him/her and ignore his/her messages. You can also add them to your "Blocked list".

No, but remember to respect others. If you send a lot of messages to someone, they may feel awkward or uncomfortable.

The mobis you send and receive are stored for a period of up to 6 months.

There are two different types of notifications or messages that you can receive from mobifriends: "alerts" which inform you about the mobifriends activity of people you know or want to meet, and mobifriends "newsletters" containing information about our services and news that we think could be of interest to you.

The initial mobifriends configuration specifies that we will send you some service-related notifications. You can specify which alerts and newsletters you want to receive and how by clicking on the tab My profile, and selecting Options.

It is possible that you chose not to receive it. To find out, click on the tab My profile, and selecting Options.

Mobifriends gives you the opportunity to organise the user profiles of the people you interact with in different lists, thus making it easier for you to use the service.Some of them are for your own personal use, for example the "friends" list where you include your closest friends, or the "Black List" containing users you have blocked.Other lists are provided by the system itself, like "My visits" which contains the profiles of those users whose profile you have visited.

"My lists" is one of the main tabs, which gives you access to this section from any of the mobifriends user pages.

By clicking on "My lists" or "Add to" in the user profile.

By clicking on the "remove" link in the user profile.

At the moment the lists available are fixed and predefined. The main ones are "In my lists", "In their lists", "My visits", "Their visits" and "My communications".

Indefinitely, or until you remove them from the lists that allow you to.